by | Tuesday | Customer Service
Earlier this afternoon, Brown knocked on my door (UPS). Initially I thought to myself “I didn’t order anything so what could this be?” Upon accepting the package I noticed it was from Total Training. For a little background, Total Training makes...
by | Monday | Customer Service, Louisville, rant, Word of Mouth
Yesterday, I noticed a television ad for a local Tex-Mex chain named Tumbleweed that is based here in Louisville promoting a website (Tell Terry What You Think) to tell their CEO (Terry Smith) what you think. A couple of months ago, I had a rotten experience in one of...