by | Wednesday | Business, Business Strategy, Customer Service
After a lengthy bike ride last Saturday, I had some serious neck/upper back pain. It’s somewhat common for me after longer rides (3+ hours), but I somehow aggravated the injury while I was (of all things) taking a shower the next morning. I figured it was muscle...
by | Friday | Sales / Marketing
By GuyKawasaki Duct tape (the tape) is simple, effective, and affordable—it’s not always the prettiest solution, but it does always work. The central theme of Duct Tape Marketing: The World’s Most Practical Small Business Marketing Guide by John Jantsch is that...
by | Friday | Book Review
By Michael Wade Success Built to Last: Creating a Life that Matters by Jerry Porras, Stewart Emery, and Mark Thompson mentions plenty of famous names but its main emphasis is on how ordinary people can do extraordinary things.Although some of the book’s findings...
by | Tuesday | strategic planning
by Glenn EbersoleStrategic planning is an awesome and powerful process that sometimes gets a bad rap because of some bad experiences people have had when engaging in some form of strategic planning meetings. Many times the combination of personal agendas, absence of...