Archive for 'Louisville'

Louisville Social Media Club Meeting 4 Review

Due to some personal family issues and scheduling conflicts, I was not able to attend the Louisville Social Media Club event last night which really is a bummer for me because I enjoy sharing the experiences at these events. Due to that, I can’t provide a similar review to last time or the time before that. Based on what I have read from Jason Falls, the meeting was very similar in nature to the breakfast I attended in Cincinnati.  There were even some visitors from out of town which is very encouraging because it means we’re expanding our reach to those that are genuinely interested in what’s going on in social media and Louisville in particular. Barring unforeseen events, I fully intend to attend and participate in the next gathering here in town.

Educate Others

The key takeaway that Jason mentions in his review of the meeting last evening is social media education, and that is a worthy endeavor that I support completely.  There are a lot of social media “phobes” out there that either fear social media because they believe it’s just “kids’ play” or they simply don’t understand how to leverage social media from a business perspective.  I can’t tell you how many times I’ve mentioned social media as a potential marketing vehicle to decision makers and the response is something along the lines of “social media can’t provide any ROI” or “isn’t it a bunch of 20 somethings on there wasting time talking about nonsense?”  That would be “wrong answer” and “narrow minded view” on those two statements, but I digress.

Doing Our Part?

On the Zing blog, there several educational videos to introduce people to sites such as Twitter and Facebook, and there are plans to provide several more videos like this.  There is also a video entitled “10 Ways to Increase Revenue through Social Media” that may pique your interest if you’re interested in learning more about social media and how it fits into the business marketing landscape. If you have a social media site you’d like to learn how to leverage better for your business, drop me a line at roger [at] zing-solutions dot com.

Anyone Wish to Join the Cause?

Furthermore, I would enjoy working with others to provide resources such as videos and overview tutorials so if you’re in the Louisville area and want to collaborate on a few things, please get a hold of me. If you don’t live in Louisville yet want to contribute to educating others on social media, I would be happy to work with you, too.  I’m equal opportunity although I would prefer to work with someone local for the sake of speed and ongoing development.

10 Ways to Increase Sales through Social Media

Recently, Zing Sales Solutions gave an overview presentation on social media for businesses here in Louisville and how social media can be leveraged to increase awareness and (ultimately) sales.

I (Roger) recreated that presentation to share with the on-line universe here. Below you will see the video presentation reincarnated. The video is roughly 31 minutes, and your feedback is welcomed.

I (Roger) have been involved with social media for awhile now in various forms (MySpace, Facebook, blogging, LinkedIn, etc.), but I didn’t get consistently involved with Twitter until a month ago or so. Now I’d consider myself a Twitter-holic.

Rough Beginnings

At first, I just didn’t get Twitter. 140 characters to tell people “what I’m doing right now?” My first reaction was “who cares?” which gave way to “stalkers ought to love this thing!” that finally gave way to “open your mind Roger, and give it a legitimate try; there has to be a way to leverage this thing as a business tool.” So that became my self imposed initiative.

Opening My Mind

I attended my first Louisville Social Media Club event and noticed how everybody referenced their Twitter ID on the sign-in sheet. So, armed with that information I set out on my second Twitter voyage (the first one failed because I had no followers, and I wasn’t following anyone) by adding a lot of the SMC Louisville attendees to my “following.” I also added some of the people they were following to my list (the social networking aspect in play here), and a lot of those folks reciprocated which began to open my eyes on how powerful the service could be. I have since grown my list to over 100 followers and am following 175 or so on there now. Anyway, the point of this post is to show how Twitter is generating quite a bit of traffic to our blog, and that would have been impossible without sharing my “following” so the background info is relevant.

Expanding Reach

Earlier this week, I attended the Cincinnati Social Media Breakfast and met more wonderful people to add to my Twitter list. I reviewed the event and have been amazed at how much traffic that one post has generated. Other sites have referenced the review, and that was all made possible through Twitter. Nobody would have even known who I was if it weren’t for the service, and nobody would have known I wrote a review of the social media events I have attended if it weren’t for Twitter. In the “old days,” I would have had to send each attendee an e-mail with a link to the blog post then hoped they visited the site and took it upon themselves to link to it somewhere.

Traffic Results

Roughly 30% of our blog traffic has been Twitter based. In looking at the web analytics just now, the other sites that have directed traffic to our blog are a direct result of “tweets” on Twitter letting others know about the various blog posts that they now reference on their blogs. They took the “tweet” to the next level, and it’s possible to trace 75% of our existing blog traffic back to Twitter. It’s the real-time information share that makes Twitter so powerful, and it makes it so much easier for those connected to cross promote one another in multiple media. The service provides tremendous benefit if viewed from that perspective.

Bottom Line

Twitter is something to seriously consider if your business is looking for additional web traffic sources. It can provide a tremendous benefit to your business if the people you put in place to utilize Twitter handle it properly. It’s like anything else in the social media or SEO universe–time and consistency are keys to success. It’s not a light switch technology that will pay immediate dividends so keep that in mind before embarking on a Twitter journey.

Share Your Story

Got a Twitter business success story of your own? Please share it with us.

Want More Information?

Here are some interesting posts to read that touch upon the concept of Twitter as a traffic generation tool:

Stupid Slogans – Where's the Creativity?

The past two days, I (Roger) have hoarded myself up in a hotel outside of Cincinnati (Florence, KY to be exact). The main reason for the trip was to attend the Social Media Breakfast, but the secondary reason was to get myself out of my own comfort zone to hopefully stimulate some creativity.

During my stay, I’ve watched limited television, but I happened to catch a couple of commercials that stood out for their complete lack of creativity. There are a couple of outfits in Louisville that use “slogans” (loosely stated) that I was shocked to hear duplicated in Cincinnati.

Yes, Cincinnati and Louisville are not far apart so it’s not crazy to see or hear such a thing, but I’m guessing the companies utilizing the slogans paid very little to a professional agency or developed them in house. When someone develops their slogan in house, they are hesitant to listen to anyone outside of the organization because they believe “it’s cute,” or (worse) the money they saved allows them to air the ad more frequently which means we, the public, have to endure the crap. No, scratch that–we have to change the channel when their garbage pollutes the airwaves.

We Sell ’em Cheap, Cheap, Cheap

For instance, Springhurst Chevrolet in Louisville uses the phrase “we can’t be beat because we sell them so cheap, cheap, cheap.” Isn’t that a stroke of creative genius? Another rhyming slogan. Wonder how much the decision makers paid their children to come up with that one? They probably treated the kids to a night at the local ice cream shop next door. If so, they paid too much although the kids probably appreciate the treats. I thought that was bad enough, but there is an outfit in Cincinnati using the same slogan to push their product. Unfortunately, I was only halfway paying attention so I can’t call out the business by name and link to them but when I heard the phrase, I couldn’t believe my ears. Who thinks this is effective? If you’re claiming to save me money, just say that. Nobody wants cheap, but we do like to save money. On second thought, Chevrolet does produce a lot of garbage, but I digress.

Experience the Dumb Company Difference

Two former employers of mine used the <sarcasm> highly creative phrase </sarcasm> “experience the [company name] difference” as their slogans. What difference? Spell it out for me! You telling me you’re different doesn’t make you different. Tell me something that would make me take notice of your company or your brand, or at least tell me what you’re trying to do for me from a benefit perspective. “We save you money on [whatever]” is better than “experience the dumb company difference.” Unfortunately, both companies are competitors in the same industry so that makes them stand out even less.

We’re the Best, Forget the Rest

Another pet peeve slogan is where a company suggests “we are the best so forget the rest.” Isn’t that cute that it rhymes? Unfortunately, I can’t call one specific company out for violating this failed slogan, but it would be nice to know what the thinking process is when a company signs off on utilizing a slogan like this as their advertising and marketing centerpiece.

What’s Your Least Favorite Slogan or Catch Phrase?

What’s a slogan you have heard lately that grates on your nerves or is flat out stupid? Let me hear from you. I’ll create another post that puts your name in lights on the site. Ok, maybe not lights, but I’ll gladly quote you and link back to you if you’re looking for some SEO love.

Cincinnati Social Media Breakfast Review

This morning (April 29, 2008), I (Roger) attended a social media breakfast in Cincinnati at the Holiday Inn in Newport that was “headlined” or “emceed” (whatever term you’d prefer to toss in here works for me) by Albert Maruggi. One of the primary reasons I decided to attend was that I’ve listened to Albert’s podcast, The Marketing Edge, for quite some time and have enjoyed it quite a bit. It’s always nice to meet the human behind all of it in person versus text in an e-mail, blog posting, or Twitter exchange. Additionally, there are a few people that I’ve interacted with on-line that I thought would be nice to meet in person so this was a great opportunity to do that although early mornings are extremely rough on me and always have been.

Early morning whining aside, here’s a rundown from my perspective of the event:

Attendees in Cincinnati:

The group that made it out for the event wasn’t large in numbers, but it was obvious that there were a lot of talented folks that had opinions about social media and its place within business. WIth apologies ahead of time to anyone I neglect to mention, here is a list of people in attendance along with links to their business , primary content outlet (such as a blog or podcast site) or Twitter profile (in case you wish to follow them).

Twitter Implications for Business

The conversation began with Jason Falls sharing his experience about Twittering about Robby Gordon for Jim Beam for the Baja 1000 and how this took Jim Beam to a new level of marketing and created a unique following. Other drivers’ crews got wind of what Jason was doing and sent him updates to Twitter about them as well. This spurred on further conversation about Twitter and how it can be used for business in addition to getting to know someone better.

The recent earthquake in the Ohio Valley that shook Louisville and the Ohio Valley a bit was discussed. It was mostly agreed that all of the information the media, local and national, was begging for was readily available on Twitter if anyone elected to look there, but they seemed to request information and personal stories through more traditional mechanisms such as the telephone and e-mail. Jason estimated that it took something like 37 minutes from the time he first noticed something on Twitter about the earthquake to when a media outlet reported something.

Albert offered up the Next Newsroom initiative and how that may impact journalism as we know it today which sparked a good portion of our friendly debates this morning.

Citizen Journalism – The Future?

There was a lengthier debate about citizen journalism and how that can be effectively managed and embraced by traditional media. The suggestion was made that print media HAS to get their story right the first time whereas on-line media (blogs in particular) can go back and edit their story should there be inaccuracies. In print, this can be very damaging so traditional media errs heavily on the side of caution and verifiable sources before running with a story. Things will likely remain this way for print because of the ramifications of erroneous reporting.

It was also suggested that it’s nearly impossible for traditional media to open up the publication gates to allow herds of citizen journalists into the fray because the average reader won’t automatically get the fact that it’s not a trained writer and that the facts may not be 100% verified versus someone expressing their thoughts and opinions like they can with blogs and social media.

Albert stated that the Next Newsroom Project is offering training for citizen journalists so that they are more responsible with their reporting and can become a valued resource to the community they aim to serve. Something to keep an eye on.

Some random thoughts and out-takes:

  • Newsvine is good at weeding out quality content
  • Digg is not so good for community based stuff yet is good for articles and content discovery
  • Cinplify.com was mentioned as a local (Cincinnati) resource that is similar to Digg
  • Albert mentioned how StumbleUpon is driving a lot of traffic to his sites while others mentioned how Twitter is doing the same for theirs (personal note: I’ve seen about 1/4 of our recent referral traffic from Twitter to Zing’s main site)
  • Archive.org keeps track of the history of sites and its content
  • Think about how you’re going to brand yourself before you enter into the social media sphere; if you’re to use your full name, consider the implications down the road should you wish to “re-invent” yourself–that history isn’t going to disappear quickly
  • Any site based on an algorithm can be gamed because it generally takes just one element of the algorithm to exploit it; once that element is figured out, the game is on!

Overall, this was a top notch meeting and a lot of healthy debate took place. I’m glad I made the trek and met more interesting people that I can socialize with on and off-line. I am looking forward to interacting more with those in attendance this morning and learning various perspectives on social media as they pertain to business. Thanks to all of you!

If you were in attendance, what was your take? Did I miss something major? Did I spell your name wrong? 😉 Please let me hear from you.

 Page 2 of 8 « 1  2  3  4  5 » ...  Last »